Membership Services

It all comes down to your people.

Members can never be taken for granted. More often than not, when an association faces financial declines and seeks out the help of a professional association management group, it’s because leadership has made this often fatal mistake.

We Can Help You Empower Your Membership

Effective membership management means a constant interplay of member recruitment initiatives with strategic retention programs. Members need to truly feel the value of their association in both their professional and personal lives.

Partner with Us

From membership focus groups to industry research, automated new member campaigns to referral programs, Sentergroup can help your association grow and keep your membership.


Core Membership services include

Membership Strategy Development

New Member Recruitment Campaigns

Member Retention Campaigns

Loyalty and Referral Programs

Benefit Offering Development and Evaluation

Market Research

Customer Service

Reporting and Analysis

Thought Leadership

How to turn a new member into a lifetime member

Associations often spend a significant amount of time, effort, and money on attracting new members—only to forget about those new members once they are a part of the association.

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We’re Here to Help Associations Succeed

Experts, problem solvers, partners; that’s us.

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